| Facilitation
can be helpful to a new or existing group to... |
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Clarify
its mission, objectives and operating methods at the beginning
of its task. |
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Learn
how to manage disagreements and conflicts when they arise
so they can get back on track. |
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Learn
how to promote efficient group process by getting through
time-consuming group operating problems such as disagreement
and conflict. |
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Learn
group problem-solving and decision-making techniques,
such as brainstorming, the prioritization matrix, nominal-group
technique, affinity diagram, flow chart, run chart, histogram
and bar charts.
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| The
facilitator will work to.... |
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Keep
the group focused on task while staying away from content-related
positions. |
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Help
the group establish ground-rules about how to work together. |
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Offer
feedback about group process so members may learn effective
group work. |
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Provide
choices about problem-solving and decision-making
methods. |
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Mediate
disagreements and conflicts about what to accomplish
and how to accomplish it without a right and/or wrong
blaming contest.
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