This workshop is for managers and supervisors and lead staff who want to develop techniques to deal with Situational and Chronic Negativity in the  workplace. Even in the best of working environments, rotten things can happen and are completely beyond our control. People in positions of authority understand that the occasional expression of negativity or pessimism by an individual is not necessarily a bad thing. However, when negativity or pessimism becomes amplified or recurs chronically, it can prevent people from dealing rationally and productively. Dealing effectively with these situations and with individuals is the focus of this half-day program. Key Topic Areas ·   Identifying the problems created by negative or overly pessimistic people in the workplace. ·   Creating a menu of methods to deal with negative, pessimistic people. ·   Developing strategies to deal with the various forms of negativity or chronic pessimism. ·   Exploring ways to counter the roadblocks to dealing with negativity and chronic pessimism. ·   Crafting a workable plan to deal with negative or pessimistic individuals or groups.

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